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Privacy policy

eHerba Store Privacy Policy
http://eherba.de
("Shop")

Dear user!

Your privacy is important to us and we want you to feel comfortable using our services. Therefore, below we present you with the most important information on the rules for the processing of your personal data by us and cookies used by our shop. This information was created taking into account the GDPR, i.e. the General Data Protection Regulation.

PERSONAL DATA ADMINISTRATOR

ROBERT JACEK HANDZEL, an entrepreneur running a company under the name of ATHERTON ROBERT HANDZEL, was registered in the Central Register and Information on Economic Activities maintained by the Minister in charge of Economy and maintains the Central Register and Information on Economic Activities, NIP 9730837175, REGON number 141827204 , ul. Szafirowa 14, 05-500 Piaseczno.

If you wish to contact us regarding the processing of your personal data by us, write to us at the following email address: kontakt@suszoneziola.pl or info@eherba.de.

YOUR RIGHTS:

You have the right to request:

-Access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or – if applicable – Article 13 (1) (f) of the GDPR),
to correct them (Article 16 GDPR),
-Deletion (Article 17 GDPR),
-Restriction of processing (Article 18 GDPR),
-Transfer of data to another administrator (Article 20 of the GDPR).
And also the law:

-object to the processing of your data at any time:
for reasons that arise from your particular situation - in relation to the processing of personal data concerning you, based on Art. 6 sec. 1 lit. f GDPR (ie on the legitimate interests pursued by us) (Art. 21 Para. 1 GDPR);
if personal data is processed for direct advertising purposes, insofar as the processing is related to such direct advertising (Article 21 (2) GDPR).
Please contact us if you wish to exercise your rights. You can express your objection to our use of cookies (see below) via the appropriate browser settings.

If you believe that your data is being processed unlawfully, you can file a complaint with the President of the Office for Personal Data Protection.

PERSONAL INFORMATION AND PRIVACY

Below you will find detailed information on the processing of your data depending on your actions.

1. Placing an order in the shop - Part 1

For which purpose?
- Fulfillment of your order

On what basis?
- Purchase contract (Art. 6 Para. 1 lit. b GDPR)
- legal obligation for accounting, which obliges us to process your personal data (Article 6 (1) (c) of the GDPR)

How long?
-for the duration of the above contract
- until the expiry of our statutory obligation to render accounts
- Otherwise, your data will be processed until the end of the period in which claims can be asserted - by you or by us
(see the last table of this section for more information)

What happens if you don't provide your data?
You cannot place an order

2. Placing an order in the shop - Part 2

For which purpose?
- Adjusting the store to the needs of users, as well as improving the quality of the services we provide thanks to buyers' opinions via the satisfaction survey website

On what basis?
- our legitimate interest in processing your data to research your satisfaction with our services (Art. 6 Para. 1 lit. f GDPR)

How long?
- if you do not express your opinion - for a period of 5 days from your purchase or until we consider your objection to processing;
- if you express your opinion - until it is removed or we consider your objection to processing *
- Otherwise, your data will be processed until the end of the period in which claims can be asserted - by you or by us
(see the last table of this section for more information)

What happens if you don't provide your data?
- We will not consider your opinion about our shop in further development
* whichever applies and which comes first

3. Creating an account in the Store

For which purpose?
- Fulfillment of the contract for the provision of account management services in the shop

On what basis?
- Contract for the provision of services (Art. 6 Para. 1 lit. b GDPR)

How long?
- until the account is deleted by you or by us at your request
- Otherwise, your data will be processed until the end of the period in which claims can be asserted - by you or by us

What happens if you don't provide your data?
- You cannot create an account and use its features, such as B. Viewing the order history or checking the order status

4. Contacting us (e.g. to ask a question)

For which purpose?
- Dealing with your requests or notifications
On what basis?
- a contract or steps taken at your request to enter into one (Article 6 (1) (b) of the GDPR) - where your request or communication concerns a contract to which we are or may be a party
- our legitimate interest in processing your data in order to communicate with you (Art. 6 Para. 1 lit. f GDPR) - if your request or communication has no relation to the contract

How long?
- for the duration of the contract binding us or - if the contract does not come about - until the end of the claim period
- until the end of the claim period or until we consider your objection to the processing *
- Otherwise, your data will be processed until the end of the period in which claims can be asserted - by you or by us

What happens if you don't provide your data?
- We cannot answer your inquiry or application
* whichever applies and which comes first

5. Browser settings or other similar actions that enable analytical activities

For which purpose?
- Analysis of the way you use and navigate the Store's website in order to adapt the website to the needs and behavior of users
(You can read more about this in the "Analytical Activities" and "Cookies" section of the Privacy Policy.)

On what basis?
- our legitimate interest in data processing for the above purpose (Art. 6 Para. 1 lit. f GDPR)

How long?
- until the cookies for analysis purposes expire or are deleted *

What happens if you don't provide your data?
- We will not take into account your preferences regarding the use of the shop when working on its development
* whichever applies and which comes first

6. Your consent to receive marketing content from us (e.g. information about special offers)

For which purpose?
- Sending marketing information, especially special offers

On what basis?
- Your consent to our marketing activities (Art. 6 Para. 1 lit. a GDPR)

How long?
- until you withdraw your consent - remember that you can withdraw your consent at any time. Data processing remains lawful until you revoke your consent.
- Otherwise, your data will be processed until the end of the period in which claims can be asserted - by you or by us

What happens if you don't provide your data?
- You will not receive marketing materials, including information about our special offers

7. Registration for the newsletter

For which purpose?
- Sending the newsletter

On what basis?
- Contract for the provision of the newsletter dispatch service (Art. 6 Para. 1 lit. b GDPR)

How long?
- until you unsubscribe from our newsletter
in addition, your data will be processed until the end of the period in which claims can be asserted – by you or by us
(see the last table of this section for more information)

What happens if you don't provide your data?
- You cannot get any information about the shop and our services

8. Taking any act or omission that may give rise to a claim relating to the Shop or our Services

For which purpose?
- Determination, investigation or defense of claims related to the concluded contract or the services provided

On what basis?
- our legitimate interest in the processing of personal data for the above purpose (Art. 6 Para. 1 lit. f GDPR)

How long?
- until the expiry of the limitation period for claims or until we consider your objection to the processing *

What happens if you don't provide your data?
- no possibility to assert, assert or defend against claims
* whichever applies and which comes first

PUBLICATION OF YOUR DATA

If you decide to post a comment, its content and your signature will be visible to other users of the store.

We do not share your email address with other users unless you do so yourself.

ANALYTICAL ACTIVITIES

As part of the store, we conduct analytical activities aimed at improving its intuitiveness and accessibility - it will happen to you if you allow such activities. As part of the analysis, we take into account how you move around in the store - for example how much time you spend on a specific subpage or which parts of the store you click on. This allows us to adapt the layout and appearance of the shop and the content published in it to the needs of users.

COOKIES

Our shop, like most websites, uses the so-called cookies (cookies). These files:

- are stored in the memory of your device (computer, phone, etc.);
- Do not change your device settings.

This shop uses cookies for the following purposes:

- Reminder of your session
- statistical
- Marketing.

To learn how to manage cookies and how to disable them in your browser, you can use your browser's help file. You can read the information on this topic by pressing the F1 key in the browser. Depending on the browser you are using, you will also find tips on the following subpages:

Firefox
Chrome
safari
Internet Explorer / Microsoft Edge
We process cookies no longer than 15 minutes after the last visit to the store.

By using the appropriate options in your browser, you can at any time:

- delete cookies,
- block the use of cookies for the future.
In such cases, we will no longer process them.

You can find more information about cookies on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external companies to help us run our business. We entrust them with the processing of your data - these companies only process data on our documented request.

Below is a list of recipients of your data:

ACTION
- any action related to the Store

Recipients of data:
- Hosting provider
- Operator of the internet trading platform

ACTION:
Are on the store's website with the settings allowing marketing activities

Recipients of data:
- a company providing marketing services

ACTION:
- are on the store's website with the settings allowing analytical activities

DATA RECIPIENTS:
- an entity that enables analytical activities on the website

ACTION:
- place an order in the shop

DATA RECIPIENTS:
- Payment Provider
- Providers of software that makes running a business easier (e.g. accounting software)
- Provider of standard office software (incl. e-mail mailboxes)
- Accounting office

ACTION:
- Use the messenger available in the store

DATA RECIPIENTS:
- the entity that provides the messenger available in the shop

ACTION:
Your use of services provided to us in connection with the Store via social media

DATA RECIPIENTS:
- social media

ACTION:
- Participate in a satisfaction survey with our services or products

DATA RECIPIENTS:
- Facilities that allow the posting of opinions about the shop or products and their comparison

ACTION:
Contact (e.g. asking a question)

DATA RECIPIENTS:
- Provider of standard office software (incl. e-mail mailboxes)

In addition:

competent public authorities, insofar as we are obliged to provide them with data.

In the case of one of the above measures, the data will not be transferred outside the European Union.

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